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Report damages online

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Since 2016

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Since 2016

View and update your claim

Did you know that you can track the processing status of your claims digitally, easily and simply?

FAQS

Further questions about reporting damage

As a policyholder, you can report a claim to Allianz online at any time . Simply use the digital claim form . This claim form lists all the details Allianz needs to ensure the fastest possible claim settlement .

Please report your claim as soon as possible . You'll find the deadline for reporting your claim in your insurance contract. However, to help you promptly, we recommend reporting your claim within 24 hours . The easiest way to do this is via the Allianz Online Claims Reporting form.

Whether it's car, liability, legal expenses, accident, or home contents/buildings insurance, you can choose the insurance company you want to report your claim to in the event of a claim. With the Allianz Claims Reporting Service, you can receive quick and easy assistance – no matter what happens. Using the online form, you can report your claim and receive immediate support and expert advice.

An appraisal is recommended if you are involved in a traffic accident through no fault of your own and your car has been damaged. An appraisal is generally advisable for damages exceeding €750 , i.e., an amount above the minor damage limit. In the appraisal, an expert objectively records the damage caused by the accident and calculates the costs and time required for necessary repairs.

It is best to report your vehicle damage to Allianz as soon as possible in order to benefit from a quick settlement and not lose your right to compensation.

All losses insured under your policy are covered . You can find the list of insured risks in your insurance documents . If you have any questions about reporting a claim, you can also contact our Allianz advisors.

Telephone, email or letter

Further contact details

If you'd like to send us something by mail or email, or contact us by phone, you'll find an overview of the most important addresses and phone numbers here.

Further contact details